A: An item may be returned for a refund within 30 days of receipt of shipment. The item must be returned in the original packaging. If the item was shipped with any accessories (e.g. cable, power cord, etc...) the original accessories must be returned with the item, in order for the return to be successfully processed. Contact the Customer Support Desk at 866-867-2173 to return an item from your order. Any returned item may be subject to a restocking fee.